Returns & Exchanges

At Alternative Brewing, we want you to be completely satisfied with your coffee setup, which is why we offer a 30-day return policy for unused products in their original packaging. Whether it's a change of heart or a technical issue, our team is here to ensure your brewing experience remains seamless.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Secure Packaging

  Carefully pack your items in their original product packaging and place them inside a sturdy shipping box to prevent damage during transit.

• 3.
  Ship It Back

  Attach the provided shipping label or address the package to our warehouse, then drop it off at your nearest authorized postal service location.

• 4.
  Inspection and Refund

  Once our team receives and inspects your return for quality assurance, we will process your refund or dispatch your exchange within 3-5 business days.